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Recent Frequently Asked Questions:

I sent you an email late on Friday and I still haven't heard from you. Why not?!

I'm looking for something in particular. Will you special order it for me?

I plan to use my store credit on my next order. Do I still get free shipping?

How do I get credit for a coral or other item under your Livestock Guarantee?

Why is a signature required to receive my shipment? Can this be waived?

I just placed an order. When will I receive it?

Can I cancel an order that I have already placed?

Can I place an order and have you hold it for awhile?

If my order takes up several boxes, do I have to pay additional box charges?

My order is over $250 so I should get free shipping. Why is there a $12 charge?

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